Service

We ensure one year default warranty on all machines. To ensure that everything works properly in this period and beyond, we offer the following services:

 

Installation and commissioning

  • Installation of the machine
  • Commissioning of the machine
  • Superordinate assembly instructions for integration of third-party suppliers

Production support

  • Production support after machine commissioning

Training

  • Training in our house
  • Machine operator
  • Maintenance and Service
  • Program creation

Maintenance and Service

  • Preventive inspections
  • Maintenance lists/ maintenance intervals
  • Inspection contracts

Phone service

  • Assistance with technical problems

Teleservice

  • Diagnosis of the problems by telephone modem/internet
  • Instructions for fault detection and their disposal
  • Transmission of software blocks

Repair

  • resolving by service technicians on site